Terms of service

These Terms of Service (“Terms”) govern your access to and use of our website www.nusands.com (the “Site”) and our services, including purchasing products, accessing tools, and interacting with content (collectively, the “Services”).

By using our Site or purchasing from us, you agree to be bound by these Terms and all policies referenced herein, including our Privacy Policy and Returns & Refunds Policy. If you do not agree with these Terms, you must not access or use the Site.

Eligibility

By using this Site or Services, you confirm that you are at least the age of majority in your state or territory and legally capable of entering into a binding contract. If you are using the Site on behalf of a minor, you confirm you have parental or legal consent.

Account and Information

You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account and password and for all activity under your account. Notify us immediately if you suspect any unauthorised use.

Use of The Site

You agree not to:

  • Use the Site for any unlawful purpose or in violation of applicable laws
  • Infringe any intellectual property rights
  • Transmit harmful code, viruses, or malware
  • Attempt to gain unauthorised access to the Site, servers, or systems
  • Interfere with the operation or security of the Site

We reserve the right to suspend or terminate access to anyone who violates these Terms.

Product and Services

  • Product images, colors, and descriptions are as accurate as possible, but actual colors may vary depending on your device.
  • Prices, promotions, and availability are subject to change without notice.
  • Some products may have limited quantities or be available online only.

All purchases are subject to our Returns & Refunds Policy.

Orders and Payment

We reserve the right to refuse or cancel any order for any reason.

You must provide valid payment information. We are not responsible for declined or fraudulent payments.

Shipping and Risk

  • Risk of loss or damage passes to you upon delivery by our chosen courier.
  • You are responsible for ensuring delivery addresses are accurate.
  • For lost or damaged items during shipping, you may be required to lodge a claim with the courier. We will assist where possible but cannot guarantee reimbursement beyond courier liability.

Warranty

  • We offer a manufacturing warranty: if a product is faulty due to manufacturing, provide a photo and explanation to admin@nusands.com with your order number.
  • We will replace the faulty item or provide a Nusands Gift Card or product of equal value if the item is discontinued.
  • This warranty does not cover misuse, normal wear and tear, loss, or change of mind.

User Content

By submitting comments, reviews, or other content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute your content in connection with our Site and Services. You agree your content will not violate anyone’s rights or contain unlawful material.

Third-Party Links

Our Site may link to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those third parties. Any engagement with such websites is at your own risk.

Intellectual Property

All content, trademarks, logos, graphics, and designs on the Site are owned by or licensed to Nusands. You may not copy, reproduce, or exploit any content without our written permission.

Limitation of Liability

To the maximum extent permitted by law, Nusands and its affiliates, directors, and employees are not liable for:

  • Any direct, indirect, incidental, special, or consequential damages
  • Lost profits, data, or other losses arising from your use of the Site or products

Products and Services are provided “as is” and “as available”.

Indemnification

You agree to indemnify and hold harmless Nusands, its affiliates, and personnel from any claim, liability, or expense arising from your use of the Site, violation of these Terms, or infringement of third-party rights.

Termination

We may suspend or terminate access to the Site for violation of these Terms. Obligations incurred prior to termination survive termination.

Governing Law

These Terms are governed by the laws of Australia. Any disputes will be subject to the courts of Australia.

Changes To Terms

We may update these Terms at any time. Any updates will be published on this page with a revised “Last updated” date. Continued use of the Site constitutes acceptance of the updated Terms.

Contact Information

For questions or concerns about these Terms, please contact us at:

NUSANDS PTY LTD
Email: admin@nusands.com
ABN: 59 667 316 565

Last Updated 3/2/2026